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Enterprise computing era: 1992 To present
The success of the client/server model posed a new set of problems for corporations.
Many large firms found it difficult to integrate all of their local area networks (LANs)
into a single, coherent corporate computing environment. Applications developed by
local departments and divisions in a firm, or in different geographic areas, could not
communicate easily with one another and share data.
In the early 1990s, firms turned to networking standards and software tools that could
integrate disparate networks and applications throughout the firm into an enterprise-wide
infrastructure. As the Internet developed into a trusted communications environment
after 1995, business firms began using the Transmission Control Protocol/ Internet
Protocol (TCP/IP) networking standard to tie their disparate networks together.
The resulting IT infrastructure links different types and brands of computer hardware
and smaller networks into an enterprise-wide network so that information can flow freely
across the organization and between the firm and other organizations. Enterprise networks
link mainframes, servers, PCs, mobile phones, and other handheld devices, and
connect to public infrastructures such as the telephone system, the Internet, and public
network services
The enterprise infrastructure employs software
that can link disparate applications
and enable data to flow freely among
different parts of the business. Other solutions for
enterprise integration include
enterprise application integration software, Web services,
and outsourcing to external vendors that provide hardware and
software for a comprehensive enterprise infrastructure.
The enterprise era promises
to bring about a truly integrated computing and IT services
platform for the management of global enterprises. The hope is to
deliver critical
business information painlessly and seamlessly to decision makers
when and where they
need it to create customer value. This could be everything from
getting inventory data to
the mobile
salesperson in the customer’s office, to helping a customer at a call center
with a problem customer, or providing managers
with precise up-to-the-minute information
on company performance.
That is the promise, but the reality
is wrenchingly difficult and awesomely expensive.
Most large firms have a huge,
tangled web of hardware systems and software applications
inherited from the past. This makes
achieving this level of enterprise integration a
difficult, long-term process that
can last perhaps as long as a decade and cost large companies
hundreds of millions of dollars.
Table 4-1 compares each era on the infrastructure
dimensions discussed above.
Infrastructure
Dimension
|
Enterprise computing
1992 to present
|
Signature Firm(s)
|
SAP
Oracle
PeopleSoft
|
Hardware Platform
|
Multiple:
• Mainframe
• Server
• Client
|
Operating System
|
Multiple:
• Unix/Linux
• OS 390
• Windows Server
|
Application
Enterprise Software
|
Enterprise-wide
enterprise-wide
applications linked
to desktop and
departmental
applications
• my SAP
• Oracle E-Business
Suite
• PeopleSoft
Enterprise One
|
|
|
Networking/
Telecommunications
|
LAN
Enterprise-wide
area network (WAN)
TCP/IP Internet
standards-enabled
|
System Integration
|
Software
manufacturer
Accounting and
consulting firms
System integration
firms
Service firms
|
Data Storage and
Database Management
|
Enterprise database
servers
|
Internet Platforms
|
None in the early
later years
• Intranet- and
Internet-delivered
enterprise services
• Large server
farms
|
.
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